Privacy policy
This Privacy Policy describes how Marlova ("we", "us") collects, uses and protects your personal information when you visit or make a purchase from our store.
Information We Collect
- Order information: name, billing and shipping address, e-mail address and payment details, used solely to fulfil your order.
- Device information: browser type, IP address, time zone and pages viewed, collected through cookies and similar technologies to improve the store experience.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how visitors use the store. You can disable cookies in your browser settings, although some features of the store may stop working correctly.
How We Use Your Information
- To process and deliver your orders and send order confirmations.
- To communicate with you about your order or support requests.
- To screen orders for potential risk or fraud.
- With your consent, to send you news and offers.
Sharing With Third Parties
We share your information only with service providers that help us operate the store — such as Shopify (our e-commerce platform), payment processors and shipping carriers — and only to the extent necessary to provide those services. We do not sell your personal information.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you at any time by e-mailing contact@marlovashop.com. If you are located in the European Economic Area or a jurisdiction with similar data-protection rights, you also have the right to object to or restrict certain processing.
Data Retention
Order records are kept for as long as required for tax and accounting purposes, after which they are deleted or anonymized.
Changes
We may update this policy from time to time. The current version will always be available on this page.
Contact
Questions about this policy? E-mail us at contact@marlovashop.com.